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Welcome to our Support
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Categories
Knowledge Base
Getting Started
New to BTCSoftware, or setting up on a new machine? Start here for installation guides, software update information, and tax year availability.
Transitioning from BTCSoftware to BrightTax
Everything you need to move from BTCSoftware to BrightTax, including what's changing, how your data transfers, what you can still do in BTCSoftware...
Accounts Production
Guidance on preparing statutory accounts in BTC Software, including the Extended Trial Balance, lead schedules, prior period setup, and iXBRL gener...
Corporation Tax
Guidance on preparing, calculating, and submitting Corporation Tax returns and CT600s in BTC Software. Covers templates, CT rates, Marginal Relief,...
Self Assessment
Help completing and submitting Individual Tax Returns and Self Assessment schedules in BTC Software, including SA100, SA103, and supplementary pages.
Practice Management
Managing your day-to-day practice workflows — client letters, events, appointments, document management, and effort reporting.
Client Management
Creating and managing client records, including identity verification and Know Your Client requirements.
System Management
Tools for managing your BTCSoftware installation, including backups, data management, user settings, and database administration.
Connectivity & Access
Getting connected to BTC Software and resolving login, VPN, and access issues. If you cannot open or connect to BTC Software, start here.
Licences & Activation
Help with licence errors, activation keys, renewals, and subscription issues. If BTCSoftware is showing as unlicensed, in trial mode, or refusing t...